HP OfficeJet Pro 9730 help
Stop the HP 9730 jamming.
Most jams come from the paper or the way it is loaded.
Steps
- Keep the printer on a flat surface and take printed pages out of the output tray often.
- Store paper flat in a resealable bag so it does not curl.
- Never mix sizes or types in a tray, and do not overfill it or push the paper in too far.
- Set the guides snug but not bending the paper.
- Do not load paper while printing.
- For two-sided printing, avoid heavy images on thin paper.
Good to know
- Never turn the printer upside down to get something out.
Based on HP’s OfficeJet Pro 9730e user guide (HP+ features left out) (page 51). Menus can differ slightly between firmware versions. Hardware or warranty questions: support.hp.com.
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Brand new, factory sealedHP OfficeJet Pro 9730$279.99HP list price $439.99. You save $160.Free FedEx expressSee the 9730More HP OfficeJet Pro 9730 help
Clear a jam near the output tray and two-sided unit. →Clear a paper jam in the HP 9730’s document feeder. →Clear a jam through the HP 9730’s rear access door. →Fix paper feeding problems on the HP 9730. →The HP 9730 will not print. →Do a full power reset on the HP 9730. →All HP OfficeJet Pro 9730 help pages →