HP 3301 help

Clear a jam in the HP 3301’s single-sheet slot.

To reach the slot you take Tray 2 out first.

Steps

Turn the printer off.
Pull Tray 2 all the way out.
Press down on the single-sheet slot and pull the slot tray out.
Pull any jammed sheet straight out.
Push the slot tray back in, then put Tray 2 back.

Good to know

Pull paper out with both hands and never use tweezers or pliers.
Take out every torn scrap, or the jam comes back.
The screen may show an animation for the jam you have.

Based on HP’s user guide for the Color LaserJet Pro MFP 3301 series (page 89). Menus can differ slightly between firmware versions. Hardware or warranty questions: support.hp.com.

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More HP 3301 help

Make HP 3301 prints lighter or darker. →Clean the document feeder when it jams or grabs several pages. →Missing text, odd lines or wrong fonts? Try another HP driver. →Clear a jam in the HP 3301’s main paper tray. →Clear a paper jam in the HP 3301’s document feeder. →Clear a jam behind the HP 3301’s rear access door. →All HP 3301 help pages →