HP 3301 help

HP 3301 not connecting to Wi-Fi? Work through this list.

Most Wi-Fi problems come down to the wrong network, the wrong password, distance or interference.

Steps

  1. Check that the printer and the router are on and that the printer’s Wi-Fi is switched on.
  2. Print the network configuration report and check that its network name (SSID) matches your computer’s.
  3. If the SSID or password might be wrong, run Wi-Fi Setup again.
  4. On WPA networks the encryption (AES or TKIP) must match the router.
  5. Keep the printer within about 100 ft (30 m) of the router, away from metal cabinets, concrete walls, microwaves, cordless phones and cameras.
  6. Make sure the print driver is installed and the computer is on the same network.

Good to know

Based on HP’s user guide for the Color LaserJet Pro MFP 3301 series (page 121). Menus can differ slightly between firmware versions. Hardware or warranty questions: support.hp.com.

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More HP 3301 help

Scan from a web browser without installing anything. →Send a fax from the HP app without a phone line. →Send a fax from the HP 3301fdw. →Wi-Fi set up, but the HP 3301 still will not print. →Moved the router or the printer and it stopped printing? →Your Wi-Fi network is missing from the HP 3301’s list. →All HP 3301 help pages →