HP 3301 help

Fix a wired network connection on the HP 3301.

Check the cable, the lights on the port and the computer’s security software.

Steps

Make sure the router or switch is on and the network works.
Check the cable is pushed in at both ends.
On the back of the printer the green link light should stay on and the amber light should flicker with traffic.
Try another cable or another port on the router.
Check antivirus or firewall software is not blocking the printer.

Good to know

On Windows, HP Print and Scan Doctor can diagnose and fix many connection problems.

Based on HP’s user guide for the Color LaserJet Pro MFP 3301 series (page 124). Menus can differ slightly between firmware versions. Hardware or warranty questions: support.hp.com.

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More HP 3301 help

Moved the router or the printer and it stopped printing? →Your Wi-Fi network is missing from the HP 3301’s list. →Fix a Wi-Fi Direct connection to the HP 3301. →The computer cannot reach the HP 3301 on the network. →Print the HP 3301’s status and network reports. →Reset the HP 3301’s network settings and set up Wi-Fi again. →All HP 3301 help pages →