Free returns. No questions asked.

Not satisfied? We make returns as simple as possible. Free shipping, full refund, no hoops to jump through.

How to return

1. Start your return — hit the button below (or email us). We confirm within 1 business day so we know your printer is on its way back.
2. Repack the printer in the original packaging if possible.
3. Ship it free — use the prepaid FedEx label from your box (missing? we'll email you one) and drop it at any FedEx location.
4. Get refunded — full refund to your original payment method within 3–5 business days of us receiving it.

Start a Return

That's it — no forms to print, no fees, no interrogation.

Condition for returns

We ask that you return the printer in the same condition you received it — no physical damage beyond normal handling. The printer does not need to be in original packaging, but please pack it securely to prevent damage in transit.

If your prepaid return label is missing, email us at [email protected] and we'll send you one.

Exchanges

We currently offer one SKU — the Color LaserJet Pro MFP 3301fdw — so we don't process exchanges. If there's an issue with your unit, contact us and we'll make it right, either through a return or a warranty replacement.

After 30 days

After the 30-day return window, your printer is covered by your warranty for hardware defects and functionality issues. See our Warranty page for details on what's covered and how to make a claim.

Questions?

Email us at [email protected] or visit our contact page. We respond within 1 business day.